Poor communication is the silent killer of hotel profits. That’s the hard truth shared by Alex Slors, Founder and Managing Director of Alex Slors Consulting, in our latest episode of LowKey by Oaky, hosted by Oaky’s CEO and Co-founder, Erik Tengen.
With decades of experience bridging the gap between owners, operators, brands, and investors, Alex unpacks why communication isn’t just a soft skill but a strategic lever that directly impacts your bottom line.
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What you’ll learn:
Why the asset manager’s role is more “glue” than “commander” or “general”
How alignment between owners, brands, and hotel teams drives long-term value
How poor communication quickly erodes EBITDA
The risks of letting brand or ownership agendas overshadow hotel performance
Surprising parallels between asset managers and startup CEOs
When brands should push back and say “no” to owners
Why hotel employees are the most overlooked stakeholders and why that needs to change
And more!