This episode features a conversation with Madison Martin, Senior Event Manager at Hilton, who’s here to talk about the experiences of some of hospitality’s front-line workers.

While I often get the chance to speak with organizational founders and CEOs, Madison brings a ground-level perspective that is sometimes missing in discussions about the evolving needs and expectations of hospitality workers.

As Madison tells it, many organizations often neglect the tangible benefits that most employees are looking for in a post-Covid work environment. Competitive salaries, health insurance, parental leave and better working hours are all top priorities these days.

You can’t build a healthy company culture if you’re not meeting your staff’s basic needs, and Madison was outstanding in illuminating how hospitality leaders can work towards doing exactly that.

Hilton | Website - https://stories.hilton.com/ Chris Cano | LinkedIn - https://www.linkedin.com/in/chrismcano/ Upshift | LinkedIn - https://www.linkedin.com/company/upsh%C4%B1ft/

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