On this episode, I’m joined by William “Chip” Rogers, President and CEO at the American Hotel and Lodging Association, to hear about the ways he and his organization are trying to make the hospitality industry safe and inclusive for everyone.

William has a passion for not only the industry itself but also the people who make it what it is. His efforts revolve largely around protecting the ground-level workers in hotels all over the country. Whether it be exploitative work requirements or dangerous guests, William works against many of the common dangers plaguing hospitality staff.

For him, advocacy involves both community building and legislative action. By educating local politicians on the reality of hospitality work, and the common needs of hotels and their staff, William is able to push for legal protections that safeguard employees. It’s an outstanding example of embodying hospitality’s spirit of service both internally and to the broader community.

American Hotel and Lodging Association - https://www.ahla.com/

AHLA on the Road - https://www.ahla.com/events

Chris Cano - https://www.linkedin.com/in/chrismcano/

Upshift - https://www.linkedin.com/company/upsh%C4%B1ft/

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