Future of Hospitality in EMEAI: AI, Sustainability & Travel Trends

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Hospitality Decoded By Laurent A. Voivenel

Laurent A. Voivenel

5 episodes

6 days ago

Hosted by Laurent A. Voivenel, a seasoned hotelier with three decades of experience, Hospitality Decoded is your go-to podcast for deep insights into the world of hospitality. From operational excellence and human capital to industry disruptions and the future of travel, this podcast unpacks the latest trends and strategies shaping the sector. While technology and AI continue to evolve, Laurent believes that people will always remain at the heart of hospitality. Tune in for expert knowledge and thought-provoking perspectives on the ever-changing hotel landscape.

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Management

Business

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Future of Hospitality in EMEAI: AI, Sustainability & Travel Trends | Swiss-Belhotel Leading Change

Hospitality Decoded By Laurent A. Voivenel

7 minutes 20 seconds

3 months ago

Future of Hospitality in EMEAI: AI, Sustainability & Travel Trends | Swiss-Belhotel Leading Change

The future of hospitality in EMEAI is being shaped by powerful shifts in guest expectations, technology, sustainability, and value-driven travel. Swiss-Belhotel International is proud to be at the forefront of these changes with a diverse portfolio and people-first philosophy.1. AI and Big Data are transforming hotel operations, enabling us to predict guest needs even before arrival. But we firmly believe technology should enhance human engagement, not replace it.2. Sustainability is no longer optional. Guests are making conscious choices, seeking hotels aligned with their values. From green certifications to responsible sourcing, we are building a more sustainable hospitality model.3. Mid-scale and hybrid hotels are on the rise, especially in emerging markets. Today’s travellers want affordability without compromising quality, and lifestyle-driven mid-scale brands are meeting this need.4. Purpose-led travel is redefining value. Guests are looking for authentic experiences that reflect local culture, wellness, and social impact.What trends do you think will shape our industry next? Let’s continue the conversation.#HospitalityTrends #SwissBelhotelInternational #Sustainability #MidScaleHotels #AIinHospitality #BigData #GuestExperience #HotelLeadership #LaurentVoivenel #EMEAI #FutureofHospitality