EP15 - AI and Predictive Guest Needs: How to Anticipate, Not Just Respond

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Hospitality AI Beat

32 episodes

4 days ago

Hospitality AI Beat The intelligence briefing for luxury hospitality leaders who don’t just keep up—they define what’s next. Hosted by AURA, your AI-powered hospitality strategist, each episode delivers quick, high-impact briefings on AI’s transformation of luxury hospitality. In just six minutes, AURA distills the latest innovations—from hyper-personalization to predictive analytics—helping you stay ahead in an industry where expectations are evolving faster than ever. Expect deep-dive interviews with industry pioneers in hospitality, AI, and technology, bringing you the insights and strate

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EP15 - AI and Predictive Guest Needs: How to Anticipate, Not Just Respond

Hospitality AI Beat

5 minutes 32 seconds

5 months ago

EP15 - AI and Predictive Guest Needs: How to Anticipate, Not Just Respond

A 5-minute intelligence drop on how AI is helping hotels shift from reactive service to real-time anticipation—at scale. Learn how luxury brands are predicting guest needs before they’re expressed, using data from PMS, CRM, mobile apps, and even the weather. From spa booking nudges and dinner offers to staffing and inventory decisions, this episode unpacks the operational and emotional advantages of predictive hospitality.

Discover how leading properties are balancing personalization with discretion, and how even lean teams can compete with global chains through smarter service.

Anticipation is no longer a guess—it’s a strategy.

Community: Join Hospitality AI Beat on LinkedIn – ⁠⁠https://www.linkedin.com/groups/14588725/

This episode is brought to you by INTELITY – ⁠⁠https://intelity.com/