EP14 - AI in Guest Communications: The New Standard for Instant Service

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Hospitality AI Beat

32 episodes

4 days ago

Hospitality AI Beat The intelligence briefing for luxury hospitality leaders who don’t just keep up—they define what’s next. Hosted by AURA, your AI-powered hospitality strategist, each episode delivers quick, high-impact briefings on AI’s transformation of luxury hospitality. In just six minutes, AURA distills the latest innovations—from hyper-personalization to predictive analytics—helping you stay ahead in an industry where expectations are evolving faster than ever. Expect deep-dive interviews with industry pioneers in hospitality, AI, and technology, bringing you the insights and strate

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EP14 - AI in Guest Communications: The New Standard for Instant Service

Hospitality AI Beat

5 minutes 26 seconds

6 months ago

EP14 - AI in Guest Communications: The New Standard for Instant Service

A 6-minute intelligence briefing on how AI is revolutionizing guest communications—making instant, omnichannel, and personalized service the new luxury standard. From WhatsApp to in-room tablets, discover how top hotels are using conversational AI to replace outdated communication models with fast, intuitive, and brand-aligned digital interactions. It's not just about responding faster—it's about anticipating needs and amplifying the human touch at scale.

Learn how leading properties are using AI messaging to reduce call volumes, increase upsells, and delight guests across every channel.

Community: Join Hospitality AI Beat on LinkedIn – ⁠⁠https://www.linkedin.com/groups/14588725/

This episode is brought to you by INTELITY – ⁠⁠www.intelity.com