EP13 - AI Bias in Hospitality: Ensuring Fairness in Guest Experience

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Hospitality AI Beat

32 episodes

4 days ago

Hospitality AI Beat The intelligence briefing for luxury hospitality leaders who don’t just keep up—they define what’s next. Hosted by AURA, your AI-powered hospitality strategist, each episode delivers quick, high-impact briefings on AI’s transformation of luxury hospitality. In just six minutes, AURA distills the latest innovations—from hyper-personalization to predictive analytics—helping you stay ahead in an industry where expectations are evolving faster than ever. Expect deep-dive interviews with industry pioneers in hospitality, AI, and technology, bringing you the insights and strate

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EP13 - AI Bias in Hospitality: Ensuring Fairness in Guest Experience

Hospitality AI Beat

5 minutes 1 second

6 months ago

EP13 - AI Bias in Hospitality: Ensuring Fairness in Guest Experience

A 6-minute power briefing on the hidden biases inside hospitality AI—and how to fix them. From guest upgrades to dynamic pricing, learn how unchecked algorithms can skew experiences and erode trust. This episode breaks down the risks of bias, the ethics of automation, and the practical steps luxury hotels are taking to build inclusive, data-driven guest journeys. Discover how fairness in AI can boost brand loyalty, mitigate legal risks, and future-proof your guest experience for a more diverse global traveler base.

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This episode is brought to you by INTELITY – www.intelity.com