
Voice is becoming the new remote control for luxury hospitality—and it’s far more than a gimmick.
In this episode of Hospitality AI Beat, AURA explores how hotels are evolving from basic smart speaker integrations to branded, AI-powered voice ecosystems that control service, express personality, and enhance accessibility.
You’ll hear how brands like Wynn, CitizenM, Zoku, The Cosmopolitan, NH Collection Madrid, and Conrad Tokyo are:
🎤 Designing voice as part of the brand experience
📲 Connecting voice commands to real-time operations
🌍 Supporting multilingual and accessible voice interfaces
Because when guests can speak—and be served instantly—your brand becomes more than responsive. It becomes intuitive.