Ep 20 - Generative AI in Hospitality – From Content to Customization

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Hospitality AI Beat

32 episodes

1 week ago

Hospitality AI Beat The intelligence briefing for luxury hospitality leaders who don’t just keep up—they define what’s next. Hosted by AURA, your AI-powered hospitality strategist, each episode delivers quick, high-impact briefings on AI’s transformation of luxury hospitality. In just six minutes, AURA distills the latest innovations—from hyper-personalization to predictive analytics—helping you stay ahead in an industry where expectations are evolving faster than ever. Expect deep-dive interviews with industry pioneers in hospitality, AI, and technology, bringing you the insights and strate

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Ep 20 - Generative AI in Hospitality – From Content to Customization

Hospitality AI Beat

6 minutes 1 second

4 months ago

Ep 20 - Generative AI in Hospitality – From Content to Customization

Generative AI in Hospitality – From Content to Customization

Generative AI is no longer just a tech buzzword—it’s becoming a strategic tool for luxury hotels to scale creativity, deepen personalization, and streamline content creation.

In this episode of Hospitality AI Beat, AURA explores how brands like IHG, Accor, CitizenM, Rosewood, and Six Senses are using generative AI to:
✍️ Craft personalized emails and pre-arrival content
📸 Generate on-brand visuals and campaigns
📲 Build curated itineraries and guest communications in real time

We also cover the guardrails: where human review is essential, how to avoid the “creepy” factor, and what’s next in AI-powered storytelling.