Bayleys CEO and third-generation real estate leader Mark Mackey shares his journey from global marketing to leading one of New Zealand’s most influential property brands. He opens up about what makes a great agent, how Bayleys focuses on “one percenters” to deliver better client experiences, the role of technology and AI in shaping the future of real estate, and key insights into the residential, rural, and commercial property markets. Packed with lessons on leadership, culture, and the changing face of real estate, this conversation is a must-listen for anyone passionate about property.