We talk to Doriann Bailey about the key challenges care providers face when registering with the Care Quality Commission (CQC) and the critical role that compliance plays in running a successful health or social care business.

We explore why so many providers underestimate the responsibilities of a Registered Manager, and how poor preparation can lead to failed applications or worse – unannounced inspections and damaging CQC ratings. Doriann shares insight on how to approach CQC’s five key questions, what evidence is really needed, and the long-term risks of ignoring governance.