Receiving a bad client review can feel like a blow, but it doesn’t have to define your business. In this episode, we’ll walk you through a step-by-step approach to managing negative feedback with professionalism and poise. Learn how to respond constructively, turn criticism into actionable insights, and even use the experience to strengthen client relationships. Whether you’re a seasoned Salon owner or hairdresser or just starting out, this episode will equip you with the tools ...
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Receiving a bad client review can feel like a blow, but it doesn’t have to define your business. In this episode, we’ll walk you through a step-by-step approach to managing negative feedback with professionalism and poise. Learn how to respond constructively, turn criticism into actionable insights, and even use the experience to strengthen client relationships. Whether you’re a seasoned Salon owner or hairdresser or just starting out, this episode will equip you with the tools ...
In this episode, we dive into a common yet often overlooked challenge in salons: the generation gap. From different communication styles to evolving beauty trends, managing a diverse clientele and team can be tricky. Join us as we explore how salon owners, stylists, and clients from various age groups can connect and collaborate. We discuss tips for fostering mutual respect, keeping up with the latest trends while honoring traditional styles, and how to create a salon env...
High Impact Coaching Podcast
Receiving a bad client review can feel like a blow, but it doesn’t have to define your business. In this episode, we’ll walk you through a step-by-step approach to managing negative feedback with professionalism and poise. Learn how to respond constructively, turn criticism into actionable insights, and even use the experience to strengthen client relationships. Whether you’re a seasoned Salon owner or hairdresser or just starting out, this episode will equip you with the tools ...
