Receiving a bad client review can feel like a blow, but it doesn’t have to define your business. In this episode, we’ll walk you through a step-by-step approach to managing negative feedback with professionalism and poise. Learn how to respond constructively, turn criticism into actionable insights, and even use the experience to strengthen client relationships. Whether you’re a seasoned Salon owner or hairdresser or just starting out, this episode will equip you with the tools ...
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Receiving a bad client review can feel like a blow, but it doesn’t have to define your business. In this episode, we’ll walk you through a step-by-step approach to managing negative feedback with professionalism and poise. Learn how to respond constructively, turn criticism into actionable insights, and even use the experience to strengthen client relationships. Whether you’re a seasoned Salon owner or hairdresser or just starting out, this episode will equip you with the tools ...
In this episode, we explore the delicate and often challenging process of employee termination. Join us as we discuss best practices for handling this sensitive task with empathy and professionalism. From preparing for the conversation to providing support during the transition, we share valuable insights and strategies to ensure a respectful and dignified off-boarding experience. Whether you're a seasoned owner or manager or new to leadership, this episode offers practical advi...
High Impact Coaching Podcast
Receiving a bad client review can feel like a blow, but it doesn’t have to define your business. In this episode, we’ll walk you through a step-by-step approach to managing negative feedback with professionalism and poise. Learn how to respond constructively, turn criticism into actionable insights, and even use the experience to strengthen client relationships. Whether you’re a seasoned Salon owner or hairdresser or just starting out, this episode will equip you with the tools ...
