Receiving a bad client review can feel like a blow, but it doesn’t have to define your business. In this episode, we’ll walk you through a step-by-step approach to managing negative feedback with professionalism and poise. Learn how to respond constructively, turn criticism into actionable insights, and even use the experience to strengthen client relationships. Whether you’re a seasoned Salon owner or hairdresser or just starting out, this episode will equip you with the tools ...
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Receiving a bad client review can feel like a blow, but it doesn’t have to define your business. In this episode, we’ll walk you through a step-by-step approach to managing negative feedback with professionalism and poise. Learn how to respond constructively, turn criticism into actionable insights, and even use the experience to strengthen client relationships. Whether you’re a seasoned Salon owner or hairdresser or just starting out, this episode will equip you with the tools ...
Are you unknowingly creating a negative salon environment? In this episode, we take a hard look at toxic leadership behaviors in the beauty industry. From poor communication to favoritism and unrealistic expectations, we dive into the signs of toxic ownership and how they affect your team and business. Whether you’re a salon owner or aspiring to lead, this episode will help you reflect, grow, and create a thriving, positive workplace.
High Impact Coaching Podcast
Receiving a bad client review can feel like a blow, but it doesn’t have to define your business. In this episode, we’ll walk you through a step-by-step approach to managing negative feedback with professionalism and poise. Learn how to respond constructively, turn criticism into actionable insights, and even use the experience to strengthen client relationships. Whether you’re a seasoned Salon owner or hairdresser or just starting out, this episode will equip you with the tools ...