Hello Mentor is a show where we have raw conversations with successful individuals from various industries as they share their stories with all their ups and downs, along with practical advice, to help you succeed in your career.
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Hello Mentor is a show where we have raw conversations with successful individuals from various industries as they share their stories with all their ups and downs, along with practical advice, to help you succeed in your career.
S3,E8 | Esther Tai: How Machino Became Malaysia’s Go-To Brand for Pretty, Comfortable Heels
Hello Mentor
1 hour 11 minutes
3 months ago
S3,E8 | Esther Tai: How Machino Became Malaysia’s Go-To Brand for Pretty, Comfortable Heels
Esther Tai is the co-founder of Machino, a fast-rising Malaysian footwear label built on one clear promise: style that never sacrifices comfort. Launched in 2020 with her sister, Amy, Machino took root during the pandemic and has since grown from a home operation into a beloved, community-driven brand. The name itself nods to Malaysia’s diversity, MAlay, CHinese, INdian, and Others, signalling the duo’s intent to celebrate local culture with every pair.
Raised around a mumpreneur and guided by an uncle who runs a decades-old shoe factory, Esther turned a lifelong love of heels into a business with purpose. When jobs were scarce, she leaned on her marketing training and family know-how to learn shoemaking from the ground up, backed by a RM100,000 loan from her parents to get the brand off the ground.
Machino’s point of view is simple: beauty shouldn’t be pain. Each pair is handcrafted by local shoemakers and built for all-day wear with thick, firm sponge insoles, part of a slow-fashion approach that favors quality, made-to-order runs over mass production. Their signature Hana collection, recognisable by its six-petal flower, became a breakout hit by pairing playful design with walk-all-day comfort.
Culture sits at the heart of the brand. Machino regularly weaves Malaysian elements, batik, songket, Chinese brocade into modern silhouettes, and even shoots campaigns at local landmarks. It’s a love letter to home that also feels fresh on city streets.
Growth has followed momentum. After early sell-outs around Raya and a move from their Puchong home base to a Petaling Jaya showroom, Machino opened a bigger flagship in SS18, Subang Jaya in 2025, designed for easier access and a more elevated in-store experience. Up next: a Kuala Lumpur mall presence and cross-border pop-ups, alongside new lines like Mini Machino and Machino Wellness.
Through it all, Esther’s leadership feels grounded and hands-on, reviving local shoemaking while building a brand women can truly live in. Machino’s rise isn’t just a retail story; it’s a blueprint for how Malaysian heritage, thoughtful design, and real comfort can scale together.
🎙️ Watch the full episode on Hello Mentor to hear the full story (Link in Bio)
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Hello Mentor
Hello Mentor is a show where we have raw conversations with successful individuals from various industries as they share their stories with all their ups and downs, along with practical advice, to help you succeed in your career.