Hello Customer, a Podcast About Delivering Extraordinary Customer Experience
Espree Devora & Leslie Cottenjé
8 episodes
3 months ago
Why should you invest in truly knowing your customer? What's the benefit of being customer-centric as an organisation?
We are absolutely convinced that the winners of the future are the companies that put their customers first in absolutely everything that they do. And I can tell you this over and over again, still, it's my opinion. Together with Espree, we are exploring great customer experience stories in an industry that absolutely needs to understand customers, they thrive on truly understanding what is driving a generation, what makes them happy. For Season One we investigate the Fashion Industry!
We talked to brands, young and old, from all over the globe, including Zappos, Levi's and Element. We specifically talked to brands that managed to turn their brands into a lifestyle, part of a scene, part of their customers' life.
Listening to our podcast will give you inspiration. Listening to these insider stories will help you understand the real value of putting your customers first.
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Why should you invest in truly knowing your customer? What's the benefit of being customer-centric as an organisation?
We are absolutely convinced that the winners of the future are the companies that put their customers first in absolutely everything that they do. And I can tell you this over and over again, still, it's my opinion. Together with Espree, we are exploring great customer experience stories in an industry that absolutely needs to understand customers, they thrive on truly understanding what is driving a generation, what makes them happy. For Season One we investigate the Fashion Industry!
We talked to brands, young and old, from all over the globe, including Zappos, Levi's and Element. We specifically talked to brands that managed to turn their brands into a lifestyle, part of a scene, part of their customers' life.
Listening to our podcast will give you inspiration. Listening to these insider stories will help you understand the real value of putting your customers first.
Element - Do well by giving back (and being an environmentally conscientious brand) - Hello Customer Podcast / Season One / Fashion
Hello Customer, a Podcast About Delivering Extraordinary Customer Experience
24 minutes 50 seconds
9 years ago
Element - Do well by giving back (and being an environmentally conscientious brand) - Hello Customer Podcast / Season One / Fashion
Growing up in an urban environment in a difficult household, Element founder Johnny Schillereff discovered comfort in the artistic expression of skateboarding and other street culture. Emerging as a successful skateboarder and artist, he found himself bombarded with branded items and gear. He intuitively sensed that if he were to have a company, he would treat the branding a little differently. He received all this stuff, but what did it mean? What were they trying to say and who were the people saying it?
Hello Customer, a Podcast About Delivering Extraordinary Customer Experience
Why should you invest in truly knowing your customer? What's the benefit of being customer-centric as an organisation?
We are absolutely convinced that the winners of the future are the companies that put their customers first in absolutely everything that they do. And I can tell you this over and over again, still, it's my opinion. Together with Espree, we are exploring great customer experience stories in an industry that absolutely needs to understand customers, they thrive on truly understanding what is driving a generation, what makes them happy. For Season One we investigate the Fashion Industry!
We talked to brands, young and old, from all over the globe, including Zappos, Levi's and Element. We specifically talked to brands that managed to turn their brands into a lifestyle, part of a scene, part of their customers' life.
Listening to our podcast will give you inspiration. Listening to these insider stories will help you understand the real value of putting your customers first.
