Happy New Year! For my first episode of 2021, I talk with my old friend and self-proclaimed Healthcare Thinkboi, Nikhil Krishnan.
Nikhil's current main project is Out-of-Pocket, an endeavor to make the healthcare industry more accessible and understandable via funny newsletters, memes, a children's book, and even a playing card game. We talk about his pathway into healthcare as an outsider, and how he wanted to shake up the stiff, professional world of healthcare by bringing light and humor into it.
I've always admired Nikhil for his passion for side projects, which include a retired music newsletter (RIP NikTunes), a social community building project called Get Real, as well as his strong presence on Twitter.
In this episode, Nikhil breaks down how the US healthcare system came to be the way it is, and how all these inefficiencies have come to light and been exacerbated by COVID-19. He offers unique insights into why your billing and customer service is so shitty (hint: you are not the real customer, your employer is). And we even talk a little bit about Medicare for All, and what that could look like if the US went in that direction.
Enjoy :)
Links