The Connecticut Poison Control Center receives on average a hundred calls a day and operates 24/7. To handle such an immense workload, the Center relies on one tool to sustain and improve its emergency response: the state's health information exchange (HIE), Connie. How does this HIE help the Center save lives? Listen to find out! Featuring: Suzanne Doyon, MD, medical director of the Connecticut Poison Control Center at UConn Health In today's episode, we will cover:  What drove the Connecticut Poison Control Center to integrate the state's health information exchange How the tool has impacted efficiency and even staff morale The potential that other agencies have/could actualize by leveraging the health information exchange ...and more! References:  Definition: What is a Health Information Exchange? More on Connie: Once an underdog, Connecticut’s HIE network gains traction Health information exchange barriers hamper telehealth adoption