In this episode of the Healthcare Plus Podcast, Quint Studer talks to Dr. Heather Resseger and Jonna Taylor, two powerhouse leaders at NorthBay Health, a health system in Solano County, California. Dr. Heather Resseger, senior VP, chief hospital operations officer, and chief nursing officer, and Jonna Taylor, recently promoted to director of acute care services, walk listeners through the systemwide cultural transformation that’s rewiring leadership, restoring joy to the front lines, an...
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In this episode of the Healthcare Plus Podcast, Quint Studer talks to Dr. Heather Resseger and Jonna Taylor, two powerhouse leaders at NorthBay Health, a health system in Solano County, California. Dr. Heather Resseger, senior VP, chief hospital operations officer, and chief nursing officer, and Jonna Taylor, recently promoted to director of acute care services, walk listeners through the systemwide cultural transformation that’s rewiring leadership, restoring joy to the front lines, an...
97_Leading the Way: Best Practices for Improving Patient & Employee Experience with Kelvin Hanger and Maria Ashdown
Healthcare Plus Podcast
33 minutes
1 year ago
97_Leading the Way: Best Practices for Improving Patient & Employee Experience with Kelvin Hanger and Maria Ashdown
On this episode of The Healthcare Plus Podcast, Quint Studer welcomes Kelvin Hanger and Maria Ashdown from Good Samaritan Hospital to discuss their approach to leadership, best practices for improving patient and employee experience, and the importance of finding joy and replenishment in your work. In his role as President and Chief Operating Officer of Good Samaritan Hospital, Kelvin focuses on providing the high-quality care patients have come to expect from TriHealth facilities. Mari...
Healthcare Plus Podcast
In this episode of the Healthcare Plus Podcast, Quint Studer talks to Dr. Heather Resseger and Jonna Taylor, two powerhouse leaders at NorthBay Health, a health system in Solano County, California. Dr. Heather Resseger, senior VP, chief hospital operations officer, and chief nursing officer, and Jonna Taylor, recently promoted to director of acute care services, walk listeners through the systemwide cultural transformation that’s rewiring leadership, restoring joy to the front lines, an...
