A ten-year investment by Concord Technologies in AI is paying off in major enhancements to their platform. In addition to health care data exchange—which supports all types of documents from faxes to, now, secure direct messages—the Concord Connect™ platform provides what Mike Stover, Director of Product Management, calls an "end-to-end solution."

Using both machine learning and LLMs, Concord Connect can determine what type of document it's handling a referral, prior authorization request, lab result, prescription, etc.—and even pull out relevant demographic or clinical information. Concord uses custom AI models based on real-life healthcare data.

Learn more about Concord Technologies: https://concord.net/

Healthcare IT Community: https://www.healthcareittoday.com/