Healthcare executives keep telling us the same thing: "We're growing locations, but our margins aren't scaling with us." So we brought together three revenue cycle management experts who collectively oversee operations for thousands of healthcare practices to understand why this happens and how the top performers solve it.
Our Guests:
The Problem: Most multi-site operators are drowning in operational complexity, adding locations faster than they can build systems to manage them. The result? 25% of industry accounts receivable sits in 90+ day buckets, critical staff shortages in RCM roles, and manual processes that don't scale.
The Solution: Top performers have discovered that scaling isn't about adding more people or processes - it's about eliminating work entirely through intelligent operational architecture.
Key insights:
Mike's team achieved 102% insurance collection rates by redesigning their entire front-end process. They automated what could be automated and eliminated steps that didn't need to exist.
Rob just completed an AR recovery project that found $29 million in aged receivables. The root cause analysis revealed that most problems started with basic insurance verification failures - completely preventable issues.
Sina's data shows the industry could save $1 billion annually through payment reconciliation automation alone.
Each guest shares specific strategies they use to generate substantial EBITDA improvements, including tactical frameworks for AR recovery, billing optimization, and process automation.
⚡ Amol Nirgudkar (Patient Prism CEO, 8 years healthcare AI expertise) and A.J. Peak (multi-site healthcare operations expert and founder of Health Wealth Capital) dig into the tactical frameworks that separate scaling winners from everyone else on Healthcare100. We break down the growth engines behind America's fastest-scaling healthcare organizations with the operators who built them.
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