People Power: Building a Team That Fuels Enterprise Value with Steve Bilt of Smile Brands, Pat Bauer of Heartland Dental, and Mary Pham of Lollipop Pediatric Dentistry

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Healthcare 100

8 episodes

1 week ago

Welcome to Healthcare100 — The Ultimate Playbook for Scaling in Healthcare. Hosted by visionary tech entrepreneur Amol Nirgudkar (CEO of Patient Prism) and healthcare operator-turned-investor A.J. Peak (Founder of Health Wealth Capital), Healthcare100 delivers raw, strategy-packed conversations with the C-suite leaders reshaping the future of healthcare. From multi-site operators and private equity partners to healthtech pioneers, each episode pulls back the curtain on the growth engines behind America’s fastest-scaling DSOs, MSOs, AI platforms, and RCM powerhouses. Each week, you’ll get access to the strategies, systems, and capital structures that drive real results—plus at least one $100K+ idea you can implement right away. Operators get tactical frameworks to multiply EBITDA and enterprise value. Investors gain insight into emerging trends and high-yield deal structures. Innovators learn how to turn technology into traction—and scale faster with fewer missteps. This is the inside edge healthcare leaders have been looking for.

All content for Healthcare 100 is the property of Healthcare 100 and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Medicine

Business,

Health & Fitness

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People Power: Building a Team That Fuels Enterprise Value with Steve Bilt of Smile Brands, Pat Bauer of Heartland Dental, and Mary Pham of Lollipop Pediatric Dentistry

Healthcare 100

49 minutes 23 seconds

4 months ago

People Power: Building a Team That Fuels Enterprise Value with Steve Bilt of Smile Brands, Pat Bauer of Heartland Dental, and Mary Pham of Lollipop Pediatric Dentistry

Scaling a healthcare organization means more than opening new doors — it demands a strong culture, sustained doctor relationships, and a clear mission that doesn’t get lost as the business grows.

In this inaugural episode of “Healthcare 100,” Amol Nirgudkar and AJ Peak bring together three of the industry’s most respected leaders to discuss scaling healthcare. They hear from Steve Bilt, Co-Founder and CEO of Smile Brands Inc.; Pat Bauer, President and CEO of Heartland Dental; and Mary Pham, Founder and CEO of Lollipop Pediatric Dentistry, as they explore the fundamentals of organizational culture, leadership communication, and adapting through disruption.

Key Takeaways:

(01:50) Staying true to your founding mission prevents painful missteps.

(06:21) Doctor success begins with consistent alignment on vision and mission.

(9:00) Building relationships now means embracing methods like texting and video messaging.

(14:16) Navigating change starts with understanding the environment while mission-focused.

(20:29) Doctors trust data over directives and make informed decisions on their own.

(25:00) Many initiatives fail due to ignoring execution challenges in daily operations.

(31:30) New founders should align teams and spend real time with revenue drivers.

(35:55) An executive’s calendar is cultural archeology — it reveals true priorities.

(41:04) Invest early in strong recruiting and HR systems to scale effectively.

(46:19) Implement one initiative at a time. Excellence beats busyness.

Resources Mentioned:

Steve Bilt

https://www.linkedin.com/in/steve-bilt-782835b/

Smile Brands | LinkedIn

https://www.linkedin.com/company/smile-brands-inc./

Smile Brands | Website

https://smilebrands.com/

Pat Bauer

https://www.linkedin.com/in/pat-bauer-61b832b/

Heartland Dental | LinkedIn

https://www.linkedin.com/company/heartlanddental/

Heartland Dental | Website

https://heartland.com/

Mary Pham

https://www.linkedin.com/in/drmarypham/

Lollipop Pediatric Dentistry | LinkedIn

https://www.linkedin.com/company/lollipop-pediatric-dentistry/

Lollipop Pediatric Dentistry | Website

https://lollipopdental.com/

Patient Prism

https://www.patientprism.com/

iTero Scanners

https://itero.com/

Amol Nirgudkar | LinkedIn

https://www.linkedin.com/in/amolnirgudkar/

AJ Peak | LinkedIn

https://www.linkedin.com/in/ajpeak/

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