In this podcast, Arleen delves into the immediacy of why healthcare workers need to learn how to demonstrate empathy and compassion in every interaction when caring for others. Arleen discusses the challenges of how the influences of living in a non-empathetic and non-compassionate world can influence the way you respond in stressful situations. 

It is easy to spot people who are filled with anger, frustration and rage. When people are not in touch with their own emotional response, they tend to react poorly. Arleen reminds us that the only thing we can control in healthcare, is how we look and handle each situation. 

Arleen reminds healthcare workers of their superpowers, which is their ability to create a safe space for healing to occur. When we slow down our pace, and find ways to control our emotional response in every interaction we are best positioned to show empathy and compassion. Arleen reminds healthcare workers of the power of responding in a loving way every time, and how that can influence positive outcomes.