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HCI Insiders
HCI Insiders
29 episodes
6 days ago
Get ready for an exclusive look into the world of human-computer interaction with HCI Insiders! Join top professors of HCI and product designers as they share their insider tips and tricks for landing your dream job, preparing for interviews, and creating unforgettable user experiences. Whether you're a junior designer or a seasoned pro, HCI Insiders is the ultimate podcast for UX design career success. So tune in, buckle up, and get inspired by the incredible stories and insights of our HCI Insiders!
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All content for HCI Insiders is the property of HCI Insiders and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Get ready for an exclusive look into the world of human-computer interaction with HCI Insiders! Join top professors of HCI and product designers as they share their insider tips and tricks for landing your dream job, preparing for interviews, and creating unforgettable user experiences. Whether you're a junior designer or a seasoned pro, HCI Insiders is the ultimate podcast for UX design career success. So tune in, buckle up, and get inspired by the incredible stories and insights of our HCI Insiders!
Show more...
Design
Arts
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S2EP8 | DoorDash設計研究組織架構及研究與商業價值對接 (Feat. Elsa Ho)
HCI Insiders
1 hour 9 minutes 47 seconds
1 year ago
S2EP8 | DoorDash設計研究組織架構及研究與商業價值對接 (Feat. Elsa Ho)

簡介:

本期節目我們邀請到的是DoorDash的Staff User Researcher Elsa Ho。Elsa是我們這一季第六期的嘉賓Nelson轉介紹的嘉賓,他們曾一起創辦一個用戶研究和設計的社群,名為conversion lab,在台灣的設計師圈子有一定知名度。Elsa是一個經驗十分豐富的用戶體驗研究院,在台灣、日本和新加坡都工作過,10年前來美國唸書,之後便留在了硅谷,曾任職於Uber、Meta、Microsoft等知名公司。這期節目她主要跟我們分享了在DoorDash的工作體驗和感悟,希望能夠給大家帶來啟發~

時間線:

0:00 開始

0:51 Elsa自我介紹

1:31 DoorDash和Uber Eat的差異點

6:32 DoorDash的研究和設計團隊的組成及職責

13:52 DoorDash用戶研究案例分享

26:33 在DoorDash, Uber和Facebook工作感受到的差異

29:54 Elsa未來的職業規劃,UXR天花板

31:28 Elsa一路走到UXR的旅程

33:51 對比UXR与PM——UXR的視角更全局,PM很多情況下只負責一個小項目,壓力更大,自由度更小

36:33 如何進行時間分配?竟然可以同時和二十個PM對接?!

38:28 如何讓其他stakeholder接受並使用研究成果?這是一个UXR面試中常會被問到的問題,在準備面試的夥伴們可以學起來了!

41:15 Elsa作為hiring manager如何篩選合適的candidate

47:54 Elsa是如何準備面試的?尤其如何組織自己case study的故事線?

53:52 在市場不太好的情況下,UXR怎樣平衡商業和研究目标?怎樣證實用戶研究的價值?

59:07 Elsa如何定義一個好的研究?如何定義研究問題?如何選擇合適的研究方法呢?

62:20 在不同國家做UXR感受到了什么文化差異?

66:28 為了世界旅行去不同的国家工作会影響到個人的職業發展嗎?

68:00 會給二十多岁、剛剛畢業自己什麼忠告?

68:36 給正在找工作的朋友們的建議:雖然會很辛苦,但只要堅持就一定可以找到的!

好的,以上就是這一期節目~希望能給你帶來一點啟發喲!我們下期再見👋

HCI Insiders
Get ready for an exclusive look into the world of human-computer interaction with HCI Insiders! Join top professors of HCI and product designers as they share their insider tips and tricks for landing your dream job, preparing for interviews, and creating unforgettable user experiences. Whether you're a junior designer or a seasoned pro, HCI Insiders is the ultimate podcast for UX design career success. So tune in, buckle up, and get inspired by the incredible stories and insights of our HCI Insiders!