Our technical writing firm has been hired by Client experiencing a significant increase in customer complaints regarding the documentation for a recently launched product. Internal and external users find the documents confusing, poorly organized, and lacking essential information. The engineers find the content oversimplified, while the business side feels everything is too jargon-laden for most audiences. The documentation for this product must serve all the stakeholders in the best way possible (engineering team, business team, and end-users/customers). As a technical writer, you have been tasked with assessing the situation and providing suggestions for them to improve their work. You will identify and analyze current research articles on relevant topics (use the provided articles from the weekly readings OR locate new ones), synthesize key findings, and apply them to a practical workplace scenario. You will produce a Visual Research Brief with citations of the articles and the project completion report.