Kindness within the healthcare environment has effects on both the well-being of the health professional and the experience of the patient as the recipient of healthcare. In this episode, Rochelle and Laura talk to Nicki Macklin, a PhD candidate basing her research on kindness in healthcare. Nicky discusses her personal experiences with kindness in healthcare, her findings on the effects of inter-healthcare kindness, and how to promote kindness within the environment. This episode is important to nurse practitioners as leaders within the healthcare environment as it highlights a concept often only recognized when not present.

Hosts: Rochelle Eynon and Laura Painter

Editor: Mitch Bullen

Music: Unstoppable by Pala