Dan Shapiro, PhD is a Senior Partner and Executive Director of the Chartis Center for Burnout Solutions. Soon after taking his first faculty position in 1995 he was appointed an in-house psychologist and began treating physicians and nurses. In 2003 Random House published his landmark memoir about one physician’s burnout, titled, “Delivering Doctor Amelia.” In 2017 he developed a systematic method for assessing and addressing burnout and grew a boutique consultancy focused on helping leaders of multi-hospital systems address burnout. In 2023, Dan joined Chartis to lead the Center for Burnout Solutions. Fun Fact: As a hobby, he worked for ten years as a weekly consultant to the hit television shows Grey’s Anatomy, Private Practice, How to Get Away With Murder and on-camera for the Discovery, National Geographic, and FYI channels. In this conversation, our hosts Aaron Holman, Instructor in the Department of Health Policy and Management and second year graduate student Abigail Bartlett explore where we are as a nation in the post-Covid burnout crisis, what Dan sees as key factors that commonly drive burnout inside of healthcare delivery systems, and how health system leaders can work to mitigate the factors that contribute to burnout.