A resource to help agency professionals deliver delight to their clients. Stories from the trenches for inbound, content, marketing, PR, and online marketing agencies.
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A resource to help agency professionals deliver delight to their clients. Stories from the trenches for inbound, content, marketing, PR, and online marketing agencies.
035 - How to Deal with a Client That Badmouths Your Agency
When an angry client takes their anger out by posting bad reviews online, it is time to act. In this episode Ben and Andrew share the steps you should take today to prepare for an upset client and how you can prevent the situation from happening in the first place.
A resource to help agency professionals deliver delight to their clients. Stories from the trenches for inbound, content, marketing, PR, and online marketing agencies.
