The document "ISO 45003:2021 Gestión de la seguridad y salud en el trabajo Seguridad y salud psicológicas en el trabajo Directrices para la gestión de los riesgos psicosociales" is identical to the International Standard ISO 45003:2021. It was developed by the technical committee CTN 81 Seguridad y salud en el trabajo.
This standard provides guidelines for managing psychosocial risks and promoting well-being at work. It is intended to be used in conjunction with ISO 45001, which outlines requirements and guidance for planning, implementing, reviewing, evaluating, and improving an Occupational Health and Safety (OHS) management system.
The primary goal of this document is to enable organizations to prevent work-related injuries and health deterioration in their workers and other interested parties, and to promote well-being in the workplace. It is applicable to organizations of all sizes and across all sectors for the development, implementation, maintenance, and continuous improvement of safe and healthy workplaces.
Key Concepts:
- Psychosocial Risk is defined as the combination of the likelihood of exposure to psychosocial hazards related to work and the severity of injury and health deterioration that these hazards can cause.
- Psychosocial Hazards are related to how work is organized, social factors at work, and aspects of the work environment, equipment, and hazardous tasks. Examples are detailed in the sources.
- Well-being at Work is the fulfillment of a worker's physical, mental, social, and cognitive needs and expectations related to their work. It can also contribute to the quality of life outside of work and relates to all aspects of working life.
- The terms "psychological health" and "mental health" are considered interchangeable for the purposes of this document.
Impact and Benefits of Managing Psychosocial Risks:
- Negative impacts for workers can include poor health conditions (e.g., cardiovascular disease, musculoskeletal disorders, diabetes, anxiety, depression, sleep disorders), unhealthy behaviors (e.g., substance misuse), and reduced job satisfaction, engagement, and productivity.
- Negative impacts for organizations can include increased costs due to absenteeism, staff turnover, reduced product/service quality, recruitment and training expenses, workplace investigations and litigation, and damage to the organization's reputation.
- Effective management of psychosocial risk can lead to positive outcomes such, as improved worker engagement, increased productivity, increased innovation, and organizational sustainability.
Core Elements of Psychosocial Risk Management within an OHS Management System:
- Context of the Organization (Chapter 4): Organizations should understand external factors (e.g., supply chain pressure, economic conditions, technological changes, workforce mobility, public health issues) and internal factors (e.g., organizational structure, culture, management style, commitment to psychological health, workforce characteristics) that can affect their OHS management system and psychosocial risk management. They also need to understand the needs and expectations of workers and other interested parties.
- Leadership and Worker Participation (Chapter 5):
- Planning (Chapter 6):
- Support (Chapter 7):
- Operation (Chapter 8):
- Performance Evaluation (Chapter 9):
- Improvement (Chapter 10):
