Beyond the Uniform: Dr. Kecia Kelly on Leadership and Veteran Care

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Habitual Excellence, Presented by Value Capture

Value Capture

112 episodes

3 days ago

Do you want to create a healthcare organization that strives for zero harm through principles-based leadership, Lean practices, and real-time, root-cause problem solving? We share conversations with Value Capture advisors, clients, and thought leaders, exploring how to create “habitual excellence” (a phrase coined by Value Capture’s founder Paul O’Neill) by engaging everybody in creating a culture of safety - and learning. Lead your teams to the theoretical limits of perfect for staff safety, patient safety and performance, using methods from Toyota, Alcoa, Catalysis, and the Shingo Institute.

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Management

Business

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Beyond the Uniform: Dr. Kecia Kelly on Leadership and Veteran Care

Habitual Excellence, Presented by Value Capture

31 minutes 26 seconds

1 year ago

Beyond the Uniform: Dr. Kecia Kelly on Leadership and Veteran Care

In this special Veterans Day edition of the “Habitual Excellence” podcast, host Ken Segel interviews Dr. Kecia Kelly, Senior Vice President and Chief Nursing Officer at Legacy Health, who shares her extensive career journey from a commissioned officer in the U.S. Army Nurse Corps to various leadership roles in healthcare. Dr. Kelly discusses the importance of respect, leading by example, and influencing through relationships, highlighting her success in improving inpatient throughput and leading a partnership with Labcorp. She emphasizes the value of stepping out of comfort zones and leveraging strengths, sharing personal stories about her father and husband to illustrate the long-term impacts of military service. Dr. Kelly calls for greater empathy and understanding towards veterans, urging healthcare providers to ask the right questions and provide comprehensive care, while expressing pride in her service and the importance of upholding the Constitution.