315 Education, Leadership, and Legacy in the Salon Industry with Kristin Firrell

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Grow My Salon Business Podcast

Antony Whitaker

315 episodes

6 days ago

I know that being in business isn’t always easy. Along with the many highs and ‘a ha’ moments it can sometimes be soul destroying, frustrating and a very lonely place to be. Being a business owner is one of life’s greatest educations and it gives you two clear choices, either you continually learn, adapt and grow, or you resist change, stagnate and perish. We live in ever changing and sometimes challenging times, so being informed and constantly inspired is more important than ever. Join Antony Whitaker talking to thought leaders on the business side of the hairdressing industry discussing insightful, provocative and inspiring ideas that matter. Get ready to learn, get ready to be challenged, get ready to be inspired and most importantly get ready to grow your salon business!

All content for Grow My Salon Business Podcast is the property of Antony Whitaker and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

315 Education, Leadership, and Legacy in the Salon Industry with Kristin Firrell

Grow My Salon Business Podcast

42 minutes

1 week ago

315 Education, Leadership, and Legacy in the Salon Industry with Kristin Firrell

In this week’s episode, I sit down with Kristin Firrell, who after more than 40 years in the professional beauty industry, is stepping into the next chapter of her life. Kristin’s story is all about connection, trust, and education. From the very beginning, when Kristin realised that in hairdressing she had found her people, to stepping into leadership roles at John Paul Mitchell Systems, her career has been shaped by authentic relationships and a passion for helping others grow.

We talk about the importance of reinvention, why trust is the cornerstone of success, and how education, culture and the client experience will define the future of salons. This is a conversation about legacy, lifelong learning, and remembering that at its heart, hairdressing is always a people business.

IN THIS EPISODE:

[00:00] Introduction and welcome

[00:50] Kristin’s early beginnings and finding her people in hairdressing

[09:15] From stylist to educator to corporate leader

[13:40] The power of trust and transferable skills

[16:20] Going back to school at 43 and the importance of lifelong learning

[25:30] What salon owners really need to understand about their business

[29:00] Culture, gratitude, and creating great client experiences

[31:00] Why education is at the heart of growth and connection

[38:00] Advice, wisdom, and lessons from mentors

[41:00] Reflections on legacy, authenticity, and relationships

[42:30] Closing thoughts and gratitude

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/

🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

RATINGS + REVIEWS

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Until next time!
Antony

RESOURCES MENTIONED IN THIS EPISODE:

Paul Mitchell Pro - Instagram

Paul Mitchell - Website

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