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Grocery Pulse Podcast by Innovar Marketing Agency | Insights for Retailers
George Goodwin
24 episodes
2 days ago
Introducing the GroceryPulse Podcast by Innovar Marketing Agency! Reimagined to bring you the latest insights, strategies, and innovations in grocery retail, GroceryPulse is hosted by George Goodwin, a fourth-generation grocer and Innovar’s lead strategist. Each episode dives into the unique challenges and opportunities facing today’s independent grocers and retail chains. We’re excited to present engaging discussions with industry experts, successful grocers, and thought leaders sharing real-world tips and best practices. From enhancing store operations and leveraging data-driven strategies to elevating customer experiences and driving growth, we cover the topics that matter most to your business. GroceryPulse also brings you inspiring stories from family-owned businesses and insights into the transformative innovations shaping the future of grocery retail. Our mission is to support grocers in their journey toward growth and success with actionable advice that keeps you ahead of the curve. Whether you’re a CPG brand trying to understand the grocery world, an independent grocer looking to expand, or a large chain seeking fresh strategies, our podcast is your go-to resource for practical guidance and inspiration. Subscribe now and join a community of forward-thinking grocers committed to excellence. Learn more at www.innovaragency.com or reach us at marketing@innovarmarketing.com. #InnovarAgency #GroceryPulse #ItsAGoodwin
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All content for Grocery Pulse Podcast by Innovar Marketing Agency | Insights for Retailers is the property of George Goodwin and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Introducing the GroceryPulse Podcast by Innovar Marketing Agency! Reimagined to bring you the latest insights, strategies, and innovations in grocery retail, GroceryPulse is hosted by George Goodwin, a fourth-generation grocer and Innovar’s lead strategist. Each episode dives into the unique challenges and opportunities facing today’s independent grocers and retail chains. We’re excited to present engaging discussions with industry experts, successful grocers, and thought leaders sharing real-world tips and best practices. From enhancing store operations and leveraging data-driven strategies to elevating customer experiences and driving growth, we cover the topics that matter most to your business. GroceryPulse also brings you inspiring stories from family-owned businesses and insights into the transformative innovations shaping the future of grocery retail. Our mission is to support grocers in their journey toward growth and success with actionable advice that keeps you ahead of the curve. Whether you’re a CPG brand trying to understand the grocery world, an independent grocer looking to expand, or a large chain seeking fresh strategies, our podcast is your go-to resource for practical guidance and inspiration. Subscribe now and join a community of forward-thinking grocers committed to excellence. Learn more at www.innovaragency.com or reach us at marketing@innovarmarketing.com. #InnovarAgency #GroceryPulse #ItsAGoodwin
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Turning Social Media Comments into Customers: The Future of Grocery Foot Traffic with Oskar Wahlbäck & George Goodwin
Grocery Pulse Podcast by Innovar Marketing Agency | Insights for Retailers
1 hour 8 minutes 30 seconds
1 month ago
Turning Social Media Comments into Customers: The Future of Grocery Foot Traffic with Oskar Wahlbäck & George Goodwin

Local grocers don’t need another “awareness-only” social tactic—they need sales. On this episode of GroceryPulse, host George Goodwin (4th-gen grocer & founder of Innovar Marketing) sits down with Oskar Wahlbäck, founder & CEO of Commentsell, to explore how European-style “reserve in comments” deals are transforming social media into a true sales channel.


Already powering 250+ stores in Sweden and Denmark—with 85,000+ campaigns and $170M in retailer revenue—Commentsell automates bookable discounts so that every Facebook/Instagram post can turn into guaranteed store traffic. Early U.S. pilots show 20–30% revenue lifts, proving this isn’t just a trend—it’s a powerful way for independents and small chains to compete.


You’ll hear:

  • How “comment-to-reserve” campaigns create viral loops and measurable sales.

  • Real examples, from strawberry surpluses to $60K+ energy drink drops.

  • Why automation (not just marketing) solves the biggest pain for retailers.

  • What U.S. grocers can learn from European retail culture.

📈 Key takeaway: Every comment can become a customer—and every social post a sales channel.


.00:00 Introduction to CometSelf and Swedish Innovations

03:01 The Birth of CometSelf: Oskar's Journey

06:01 Understanding Bookable Discounts and Their Impact

09:02 Driving Engagement Through Bookable Campaigns

12:10 Success Stories: Real-World Impact of CometSelf

15:00 Cost Efficiency and Marketing Strategies for Retailers

18:06 Automation and Efficiency in Grocery Marketing

20:58 The Importance of Customer Interaction and Personalization

23:52 Leveraging Social Media Algorithms for Retail Success

27:01 Future of Grocery Marketing: Trends and Innovations

30:54 Cultural Insights: Happiness in Sweden

34:45 Innovation and Education: The Swedish Approach

37:39 Grocery Retail: Comparing Sweden and the US

41:46 Expanding into the US Market

50:34 Sustainability and Waste Reduction in Retail

57:50 Innovative Sales Strategies in Grocery

59:53 Regional Differences in Grocery Experiences

01:03:06 The Power of Pre-Selling and Promotions

01:05:58 Exploring Other Retail Opportunities

01:08:58 Engagement and Trends in Social Media for Grocers

01:12:00 Cultural Insights and Personal Reflections


Key Takeaways (with helpful links)

  • Bookable discounts turn engagement into guaranteed foot traffic.
    → Demo & case studies: https://commentsell.com

  • Operational ease is the unlock. Automation beats after-hours comment wrangling.

  • Start with perishable and vendor-backed deals. Build momentum, then scale daily.

  • Measure comments → reservations → pickups → basket lift. Treat it like a sales pipeline, not “just social.”

  • 🎧 Listen to GroceryPulse

    • YouTube

    • Spotify

    • Apple Podcasts

  • 🤝 Connect with the Guests

    • Oskar Wahlbäck on LinkedIn

      oskar@commentsell.com

    • George Goodwin on LinkedIn

      george@innovaragency.com

      podcast@innovaragency.com

  • 🌐 Book a Demo with Commentsell → commentsell.com

    • 🌐 Explore Innovar Marketing Agency → innovaragency.com
    • 🌐 Blog - Turnning Social Media Comments into sales




Grocery Pulse Podcast by Innovar Marketing Agency | Insights for Retailers
Introducing the GroceryPulse Podcast by Innovar Marketing Agency! Reimagined to bring you the latest insights, strategies, and innovations in grocery retail, GroceryPulse is hosted by George Goodwin, a fourth-generation grocer and Innovar’s lead strategist. Each episode dives into the unique challenges and opportunities facing today’s independent grocers and retail chains. We’re excited to present engaging discussions with industry experts, successful grocers, and thought leaders sharing real-world tips and best practices. From enhancing store operations and leveraging data-driven strategies to elevating customer experiences and driving growth, we cover the topics that matter most to your business. GroceryPulse also brings you inspiring stories from family-owned businesses and insights into the transformative innovations shaping the future of grocery retail. Our mission is to support grocers in their journey toward growth and success with actionable advice that keeps you ahead of the curve. Whether you’re a CPG brand trying to understand the grocery world, an independent grocer looking to expand, or a large chain seeking fresh strategies, our podcast is your go-to resource for practical guidance and inspiration. Subscribe now and join a community of forward-thinking grocers committed to excellence. Learn more at www.innovaragency.com or reach us at marketing@innovarmarketing.com. #InnovarAgency #GroceryPulse #ItsAGoodwin