The Great Minds People & Culture podcast dedicated to exploring the art of intentional leadership during times of change. Our goal is to provide our audience with practical strategies, reliable data, and tangible advice to empower leaders seeking to make a positive impact.
Each 30-minute episode is a deep dive into the intricacies of effective leadership, featuring insightful conversations with experts and thought leaders.
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The Great Minds People & Culture podcast dedicated to exploring the art of intentional leadership during times of change. Our goal is to provide our audience with practical strategies, reliable data, and tangible advice to empower leaders seeking to make a positive impact.
Each 30-minute episode is a deep dive into the intricacies of effective leadership, featuring insightful conversations with experts and thought leaders.
The Future of Loyalty and Customer Experience with Morana Bakula of Bond
Great Minds: People and Culture
33 minutes 31 seconds
1 month ago
The Future of Loyalty and Customer Experience with Morana Bakula of Bond
In this episode Ren Akinci speaks with Morana Bakula, President and CEO of Bond Brand Loyalty. In this conversation, Morana shares what sets Bond apart in the loyalty and customer experience space, offers an inside look at The Loyalty Report — the agency’s annual industry benchmark — and reflects on how brands can evolve to meet rising customer expectations. She also opens up about her journey as a first-generation immigrant leading a fast-growing agency into its next chapter.
Great Minds: People and Culture
The Great Minds People & Culture podcast dedicated to exploring the art of intentional leadership during times of change. Our goal is to provide our audience with practical strategies, reliable data, and tangible advice to empower leaders seeking to make a positive impact.
Each 30-minute episode is a deep dive into the intricacies of effective leadership, featuring insightful conversations with experts and thought leaders.
