AI offers huge potential for cities to improve services for residents and make operations more efficient. Local governments also often have the agility to move faster than their national counterparts, offering early indicators of success and challenges.

In this podinar, local government officials from Copenhagen, Toronto, London and North Yorkshire set out how their organisations are using AI. Listen to this conversation to understand these developments, and discussions of key milestones in deploying AI in government – including how to design effective AI pilots and projects, how to deploy AI tools and measure success, and the importance of human-in-the-loop approaches.

This podinar is based on the How cities are using AI to tackle their most pressing problems webinar, hosted by Global Government Forum on 3 July. The participants were:

Marie Hvid Damborg, Head of Digitalisation, Technical and Environmental Administration, City of Copenhagen

Mark Peterson, Head of Data and Insight, North Yorkshire Council

Sonia Brar, Chief Technology Officer, City of Toronto

Eddie Copeland, Director, London Office of Technology and Innovation

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