At the Government Digital Service (GDS) we deliver platforms, products and services that help government to become joined-up, trusted and responsive to user needs. In our podcast, we interview interesting people both inside and outside of government and cover new developments as they happen.
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At the Government Digital Service (GDS) we deliver platforms, products and services that help government to become joined-up, trusted and responsive to user needs. In our podcast, we interview interesting people both inside and outside of government and cover new developments as they happen.
We talk coding, solving common problems once and share some of the exciting challenges our developers, engineers and technical architects are working on.
The transcript for the episode follows:
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Louise Harris:
Hello and welcome to the Government Digital Service Podcast. My name is Louise Harris and I head up the Creative and Channels Team at GDS. In this episode, we're talking about our wonderful technologists. The Site Reliability Engineers, Technical Architects and Developers who work in multidisciplinary teams to engineer solutions to our complex architectural needs, evolve our infrastructure and tooling to keep us resilient and online, and develop digital products and services used by millions of people across the UK, and that are emulated by governments around the world.
Technologists are a mainstay of how we help government transform and tackle complexity for users. Think about GOV.UK: it's actually 50 front and back end applications that are independently hosted and maintained that enable us to host over a million pages, deal with millions of visits a day and fend off regular Denial-of-Service attacks. But thanks to our technologists, all our end users see is a single site they can access day and night to get the information they need from government.
Tackling that kind of complexity is not always easy, but it's definitely worthwhile. And it's what GDS is here to do. Today I'm delighted to be joined by Himal Mandalia and Louise Ryan to talk about the important role GDS technologists play. Louise, Himal, why don't you introduce yourselves to our listeners and tell us a bit about your roles.
Louise Ryan:
Hello, I'm Louise Ryan, I'm the Lead Technical Architect and Head of Technology in Government as a Platform. I joined GDS just under 4 years ago and I joined us from the private sector where I worked in a digital agency as a Technical Architect.
Himal Mandalia:
And I'm Himal, I'm Head of Technology for GOV.UK, and I joined about 5 months ago, and I've been working in digital circles for about 6 years as a contractor in several roles, including Developer, Technical Architect and a Technology Advisor.
Louise Harris:
So, Louise, it sounds like we've been lucky enough to have you at GDS for a couple of years now, and Himal, we've recently lured you over from another part of government. What is it that appeals to you both about working at GDS?
Louise Ryan:
Oh wow. Such, such a big question. There's so much to like about GDS and working in digital in government in general, really. I always like refer people to the GOV.UK Design Principles and the Service Standard. So if you take a look at that, it's all about doing things the right way, about doing things for everybody, having a multidisciplinary team focussing on what the actual problems are, not solutionising. Building services, not just websites, so we continuously improve things. All sorts of that stuff, but also the tech we use is really cool as well. So it's, it's pretty modern stuff: lots of Infrastructure as Code, Continuous Deployment, Continuous Delivery and lots of automated testing. Yeah, I mean, I could go on for a long, long time, but this is a, you know I think it's a brilliant place to work and I love it.
Louise Harris:
And Louise, just, just for our listeners who are maybe less familiar with Government as a Platform, or what we call GaaP, can you just run us through a bit what it’s all about?
Louise Ryan:
So Government as a Platform [GaaP], is a suite of digital services designed to meet common needs which can be quickly integrated into-into other service teams services. This helps reduce duplication, variation and it-it enables other digital teams to build their digital solutions much quicker, much faster, much more efficiently.
In terms of what the various services do, Notify is, is an extremely busy service. It's used by, I think around 4,700 other services. That's around 1000 organisations across the publ
Government Digital Service Podcast
At the Government Digital Service (GDS) we deliver platforms, products and services that help government to become joined-up, trusted and responsive to user needs. In our podcast, we interview interesting people both inside and outside of government and cover new developments as they happen.