In this episode, we sit down with Bradley Norton, the first-ever fleet manager for the Town of Fuquay-Varina, North Carolina. With the role being newly created, Bradley shares what it’s been like stepping into a position with no predecessor—and how he's laying the groundwork for a successful fleet operation from day one.

We discuss his early priorities, his strategies to establish the fleet program, and what he’s learned during the transition. Bradley also offers insight into his leadership style, the evolving responsibilities of today’s fleet managers, and advice for others taking on new management roles in the public sector.

Topics discussed:

• Establishing a fleet program from the ground up.
• Navigating early challenges in a new management position.
• Evolving role of the modern fleet manager.
• Advice for new fleet managers starting out.

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⏱ Timestamps ⏱ 

00:00 Introduction 

1:21 Priorities since stepping into this role. 

2:07 What has been important during this transition and how is this being executed? 

2:55 Biggest challenge when taking on a new management role. 

4:14 Work style and focusing on fleet in a different way.   

5:15 The evolution of the fleet manager role. 7:04 One piece of advice for other fleet managers starting a new role.