
Jordan Wolfe sits down with Jeff Epstein, a serial software entrepreneur with deep experience in the affiliate and referral marketing worlds. From building poker affiliate networks in college to starting and exiting Ambassador, a B2B referral software company, Jeff shares his insights on affiliate and referral programs.
🔗 Follow Jordan on X: https://x.com/jrwolfe
👉Links to Jeff’s Work:
- Connect on LinkedIn: https://www.linkedin.com/in/jeff-epstein-15a397239/
- Follow Jeff on Twitter: https://twitter.com/jeff_epstein
- Jeff’s current company: https://onboard.io/
- Learn more about Ambassador: https://getambassador.com/
👉 Key Influences & Resources Mentioned:
- Jordan Wolfe: https://x.com/jrwolfe
- Jensen Huang Interview: https://youtu.be/y6NfxiemvHg?si=55b4OtEUoEYaj2XJ
- Packy McCormick on AI and distribution: https://youtu.be/qkPRRRiBqyY?si=9ZHVyTqVmXMx_1rM
Chapters:
00:00 Introduction
03:40 Building An Online Poker Affiliate Network
09:42 Insights From The Poker Experience
12:56 Birth Of Ambassador And Referral Software
15:54 Referrals vs Affiliates
21:54 Referral Strategies For Startups vs Corporates
27:04 Biggest Mistakes Companies Make With Referral Programs
28:35 Incentive Structures
30:50 Cash vs Status vs Emotional Rewards
34:20 The Evolution Of Referral Programs
36:10 Software Saturation And Commoditization
41:47 Navigating The Sale Of Ambassador
43:19 Building OnBoard: Lessons From COVID
45:55 Value Of Accelerator Programs
48:03 Importance Of Early Customer Feedback
51:01 Abundance vs Scarcity: Silicon Valley vs Europe
55:35 Rapid Fire: Influences, Podcasts, And More
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