In this episode Alexander and Haris discuss effective sales team onboarding, emphasizing deep product knowledge, sales leader support, and transparent culture. In hyper-growth phases, balancing physical and remote onboarding is key. Success metrics include time to productivity and retention rates, with tips including focusing on product knowledge and leveraging technology. A structured and supportive onboarding process is crucial for sales team success.
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Questions?
Alex:
Haris:
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00:00 - 04:44 Introduction
04:44 - 06:31 Importance of Product Knowledge
06:31 - 10:00 Sales Leader's Role
10:00 - 11:44 Onboarding in Hyper-Growth Phases
11:44 - 14:08 Remote vs. Physical Onboarding
14:08 - 17:34 Tracking Onboarding Success
17:34 - 19:49 Best and Worst Onboarding Experiences
19:49 - 22:41 Final Tips for Onboarding Design
22:41 - 23:45 Importance of Product Knowledge
24:35 - 26:31 Sales Leader's Role
26:40 - 28:06 Onboarding in Hyper-Growth Phases
28:06 - 30:49 Remote vs. Physical Onboarding
31:13 - 33:47 Tracking Onboarding Success
33:47 - 36:44 Best and Worst Onboarding Experiences
36:49 - 39:43 Final Tips for Onboarding Design
39:43 - 41:40 Conclusion