Ni Sum Jong is an NLP Practitioner and works in learning and development at a worldwide luxury brand. In his role, he coaches leaders in the corporate and retail through enhancing their emotional intelligence, understanding self and others in order to improve communications and work efficiencies. In this discussion, we talk through emotional intelligence, it’s importance and where to begin in building it.

Mentioned in the episode:

• Defining emotional intelligence or emotional quotient
• How to start recognising and building your emotional intelligence in a practical way
• Where to show your emotions so they aren’t pent up and get released in the wrong places
• Organizations now looking more for emotional intelligence
• What is Herrmann Brain Dominance Instrument and how it helps people with communication and collaboration
• How to approach others who may not have the same level of emotional intelligence as you
• Breaking cycles and repeated patterns

Follow Ni Sum at @madonna_skin

Music by @musicbybyrne aka @besopalma 

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