The CIO Who Transformed Cisco: Lessons from Rebecca Jacoby

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Global Voices of Tech with Sudesh Prasad

Sudesh

9 episodes

4 days ago

A curated archive of rare interviews with global tech leaders, conducted between 1999 and 2010. Hosted by Sudesh Prasad, a former Journalist at Dataquest and Voice & Data magazine, and now an independent technology writer. This series is curated using Google’s Notebook LM, a powerful AI research tool.

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All content for Global Voices of Tech with Sudesh Prasad is the property of Sudesh and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

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The CIO Who Transformed Cisco: Lessons from Rebecca Jacoby

Global Voices of Tech with Sudesh Prasad

14 minutes 16 seconds

2 months ago

The CIO Who Transformed Cisco: Lessons from Rebecca Jacoby

In this episode, I revisit my 2007 interview with Rebecca Jacoby, then the CIO of Cisco Systems, as a Voice & Data journalist, and enrich it with context from her later career. Jacoby shares how Cisco viewed IT not just as a support function, but as a strategic driver of productivity and business alignment.

The discussion explores:

* How Cisco measured IT’s impact through metrics like revenue per headcount and cycle times.

* The challenges of adopting new technologies while balancing innovation with stability.

* Cisco’s nuanced approach to outsourcing and internal capability building.

* Jacoby’s transition from CIO (2006–2015) to Senior Vice President, Operations, where she oversaw IT, supply chain, and global business processes.

Her career exemplifies how Cisco integrated technological innovation with operational excellence, ensuring that IT remained a partner in business growth rather than just a back-end function.

Voice&Data Interview: https://www.voicendata.com/cisco-productivity-enhancement-systems-innovation/

Disclaimer

This podcast episode is based on my 2007 interview with Rebeca

Jacoby and additional research from her professional profile. It represents a Google's NotebookLM interpretation of these sources and is not a verbatim record of her views today.