Welcome to the Women in Tech Series from the Global Tech Leaders Podcast. Today we are speaking to Sarah Klegman Chief Happiness Officer & Head of Brand at Proper. A former comedy producer and creative marketing executive with over 15 years of experience leading creative content strategies, Sarah has spent the last four years shaping Proper’s distinctive customer-facing brand experience and spirited company culture.

We kick off by asking Sarah to share her career journey and what has led her to where she is today.

• Right after college became a talent manager and producer.
• The comedy world is a blast.
• Office Manager at a start-up.
• Social Media.
• Baking blog.
• Podcast: What's wrong with you?
• From 6 to 250.
• Having fun while working.

Then we ask Sarah how she encourages others to learn from her journey.

• Protect yourself.
• Continuously check-in.
• Outcomes over appearances.
• Sacrifices.
• Authenticity and pride.
• Prioritizing your own health.
• Use your voice and don't strive for perfection.

Next, we ask Sarah if should people be who they are at home, and at work as well.

• As much as possible.
• Time and a place.
• Make space for people to be themselves.
• Proper People.
• Diversity.
• Showing up as your full self.
• Thoughtfulness.
• Just launched the Calm App.
• Psychological safety in the workspace.

Then we ask Sarah, how they find people who fit into their culture and company.

• Documenting and brainstorming qualities.
• Hiring Manager.
• Values Fit Interview.
• Theoretical Assignment with a panel.

Next, we ask Sarah to share more about Proper.

• Provides tech-enabled accounting and bookkeeping services for the property world.
• Property accounting.
• Fully scalable.
• Standardise processes.
• Internal technology.
• Automating.
• Level of security.

We ask Sarah to share about their adoption journey.

• Series B.
• Improving customer and people experience.
• How to use scale culture.

We ask Sarah what a rockstar looks like in her world.

• Impact and value.
• See ways of making things better.
• Curiosity.
• Takes feedback well.

Lastly, we ask Sarah if she has any productivity hacks or a tool she can't live without.

• Water and intentions.
• Jira.
• Time blocking.
• Focus.
• Meeting agendas.