Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Ovation
393 episodes
4 days ago
Send us a text Zack Oates welcomes Brock Weeks, CEO of Savvy, to talk about using AI to measure and improve in-store guest experiences. Brock explains how Savvy transforms existing security footage into actionable insights that help operators understand consistency, cleanliness, and engagement in real time. Together, Zack and Brock discuss the connection between AI, feedback, and the human side of hospitality. Zack and Brock discuss: Using AI to measure consistency and guest interactionsThe “...
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Send us a text Zack Oates welcomes Brock Weeks, CEO of Savvy, to talk about using AI to measure and improve in-store guest experiences. Brock explains how Savvy transforms existing security footage into actionable insights that help operators understand consistency, cleanliness, and engagement in real time. Together, Zack and Brock discuss the connection between AI, feedback, and the human side of hospitality. Zack and Brock discuss: Using AI to measure consistency and guest interactionsThe “...
Michael Lukianoff of SignalFlare on Using AI to Drive Smarter Restaurant Strategy
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
16 minutes
5 months ago
Michael Lukianoff of SignalFlare on Using AI to Drive Smarter Restaurant Strategy
Send us a text Michael Lukianoff, CEO of SignalFlare, joins Zack Oates to unpack the restaurant industry's biggest data challenges and opportunities. From AI-driven decision-making to understanding local market dynamics, Michael explains how restaurants can stay ahead in a crowded, fast-changing landscape. Zack and Michael discuss: Why restaurant growth is outpacing population growthHow to make sense of complex guest data without loyalty programsWhy local market dynamics are more important th...
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Send us a text Zack Oates welcomes Brock Weeks, CEO of Savvy, to talk about using AI to measure and improve in-store guest experiences. Brock explains how Savvy transforms existing security footage into actionable insights that help operators understand consistency, cleanliness, and engagement in real time. Together, Zack and Brock discuss the connection between AI, feedback, and the human side of hospitality. Zack and Brock discuss: Using AI to measure consistency and guest interactionsThe “...
