Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Ovation
393 episodes
4 days ago
Send us a text Zack Oates welcomes Brock Weeks, CEO of Savvy, to talk about using AI to measure and improve in-store guest experiences. Brock explains how Savvy transforms existing security footage into actionable insights that help operators understand consistency, cleanliness, and engagement in real time. Together, Zack and Brock discuss the connection between AI, feedback, and the human side of hospitality. Zack and Brock discuss: Using AI to measure consistency and guest interactionsThe “...
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Send us a text Zack Oates welcomes Brock Weeks, CEO of Savvy, to talk about using AI to measure and improve in-store guest experiences. Brock explains how Savvy transforms existing security footage into actionable insights that help operators understand consistency, cleanliness, and engagement in real time. Together, Zack and Brock discuss the connection between AI, feedback, and the human side of hospitality. Zack and Brock discuss: Using AI to measure consistency and guest interactionsThe “...
How Savory Fund Powers Guest Experience at Scale with Josh Boshard
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
21 minutes
5 months ago
How Savory Fund Powers Guest Experience at Scale with Josh Boshard
Send us a text Josh Boshard, COO of Savory Fund, joins Zack Oates to talk about what it really takes to scale great restaurant brands. With a background in tech and an obsession for operations, Josh shares how momentum, team empowerment, and data-driven decisions shape unforgettable guest experiences. From system-wide A/B testing to feedback-fueled growth, this episode is a masterclass in modern hospitality leadership. Zack and Josh discuss: Why momentum is the most underrated part of guest e...
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Send us a text Zack Oates welcomes Brock Weeks, CEO of Savvy, to talk about using AI to measure and improve in-store guest experiences. Brock explains how Savvy transforms existing security footage into actionable insights that help operators understand consistency, cleanliness, and engagement in real time. Together, Zack and Brock discuss the connection between AI, feedback, and the human side of hospitality. Zack and Brock discuss: Using AI to measure consistency and guest interactionsThe “...
