What do frontline workers really want from leadership? (Spoiler: it’s not another HR email.)

In this episode of Getting Personal with Compt, we sit down with Victoria Dew, Founder & CEO of Dewpoint Communications, who has spent nearly 20 years helping companies actually connect with their people—especially the ones who don’t sit behind a desk.

We dig into:
✅ Why frontline workers feel unheard—despite making up 70–80% of the global workforce
✅ What companies get wrong about employee communication
✅ Why tech alone won’t fix engagement (looking at you, “culture platforms”)
✅ The power of listening as a business strategy
✅ How managers shape wellbeing, retention, and trust more than any app ever will
✅ Real strategies to build connection, loyalty, and resilience—at scale

Victoria also shares insights from her new report, Connecting the Frontline, based on research across 18 industries—from construction and healthcare to manufacturing and food & beverage. If you lead people, work in HR or internal comms, or simply care about building a workplace that works, this conversation will shift how you think.

🎧 Listen to the full episode and grab the report here: https://dewpointcomms.com/resources