Coming through the digital transformation era, we're now equipped to deliver the experiences our customers desire. Listen in to this podcast to learn from the experts and practitioners elevating customer experiences by leveraging loyalty strategy, data and technology.
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Coming through the digital transformation era, we're now equipped to deliver the experiences our customers desire. Listen in to this podcast to learn from the experts and practitioners elevating customer experiences by leveraging loyalty strategy, data and technology.
Using Technology to Improve Customer Touchpoints (ft. Sukumar Muthya)
Get Personal with Loyalty
40 minutes
2 years ago
Using Technology to Improve Customer Touchpoints (ft. Sukumar Muthya)
This episode's guest is Sukumar Muthya, EVP of Loyalty at Ansira. Over the past 9+ years with Ansira, Sukumar has been dedicated to loyalty program design, program management and technology selection. Listen as we take a deep dive into integrated loyalty and how it goes beyond loyalty programs. Gain important insights from Sukumar's extensive knowledge of customer touchpoints and how they can be improved through technology and building loyalty into a brand's overall stack to provide a holistic view of consumer experiences and demand generation.
Get Personal with Loyalty
Coming through the digital transformation era, we're now equipped to deliver the experiences our customers desire. Listen in to this podcast to learn from the experts and practitioners elevating customer experiences by leveraging loyalty strategy, data and technology.
