Microsoft's Rick Lievano on Agentic AI in Telco

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Generate Now!

James Caton

18 episodes

4 days ago

The Microsoft Generative AI Podcast where we meet the people leading the Generative AI revolution. James Caton, Head of AI for Global System Integrator Partners at Microsoft, speaks with Customers and Partners to discuss their AI, GenAI and Copilot projects. Connect with James at https://www.linkedin.com/in/jmcaton/

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Microsoft's Rick Lievano on Agentic AI in Telco

Generate Now!

30 minutes 47 seconds

2 months ago

Microsoft's Rick Lievano on Agentic AI in Telco

This interview is part of a Microsoft Agentic AI Playbook, the download link is below.

James Caton interviews Rick Lievano, Telco Industry CTO at Microsoft, on the Agentic trends he is seeing in the Telco Industry;

AI Adoption in Telcos: Rick Lievano discusses how telcos are becoming early adopters of generative AI, transforming from traditional communication service providers to digital service providers.
AI Agents as Domain Experts: The conversation highlights the deployment of AI agents as domain experts in various telco business processes, enhancing customer service and network operations.
Turnkey Solutions Over POCs: Rick emphasizes the shift from proof of concepts to turnkey solutions, as telcos seek scalable, ready-to-deploy AI solutions to drive real business outcomes.

Youtube:

https://youtu.be/c9ADFN7YQsc

Rick Lievano:

https://www.linkedin.com/in/ricklievano/

James Caton:

https://www.linkedin.com/in/jmcaton

Agentic AI Playbook:

https://aka.ms/AgenticPartnerPlaybook

All platforms:

https://linktr.ee/GenerateNowPodcast