On this episode of the "Gen AI Breakthrough" podcast, Jessica Haley and David Gibbens discuss the findings from their annual HR Digital World Class®, highlighting key trends in the evolution of HR practices. They emphasize the importance of technology investment and digital enablement within HR operations, which allows organizations to shift their focus toward more strategic activities. The conversation also touches on the defining characteristics of Digital World Class® HR organizations, par...
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On this episode of the "Gen AI Breakthrough" podcast, Jessica Haley and David Gibbens discuss the findings from their annual HR Digital World Class®, highlighting key trends in the evolution of HR practices. They emphasize the importance of technology investment and digital enablement within HR operations, which allows organizations to shift their focus toward more strategic activities. The conversation also touches on the defining characteristics of Digital World Class® HR organizations, par...
Branding Global Business Services in the Gen AI Era
Gen AI Breakthrough
22 minutes
6 months ago
Branding Global Business Services in the Gen AI Era
On this episode of the "Gen AI Breakthrough Podcast", host Penny Weller speaks with Opella's Karan Bhatia about the critical role of branding for Global Business Services (GBS) hubs in a world increasingly influenced by Gen AI. They discuss how reputation and localized branding strategies can differentiate a GBS center in competitive regions with established infrastructure and skilled talent. Gen AI can be instrumental in streamlining processes within GBS by automating routine tasks, th...
Gen AI Breakthrough
On this episode of the "Gen AI Breakthrough" podcast, Jessica Haley and David Gibbens discuss the findings from their annual HR Digital World Class®, highlighting key trends in the evolution of HR practices. They emphasize the importance of technology investment and digital enablement within HR operations, which allows organizations to shift their focus toward more strategic activities. The conversation also touches on the defining characteristics of Digital World Class® HR organizations, par...
