On this episode of the "Gen AI Breakthrough" podcast, Kyle McNabb leads a discussion with technology transformation leaders Jay Ruffin and Salil Kulkarni about the evolving landscape of digital technology organizations. They explore how proactive engagement from CEOs and a focus on AI automation are driving productivity and competitive differentiation amidst market uncertainty. The conversation highlights the importance of trusting relationships between IT and business leaders in fostering in...
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On this episode of the "Gen AI Breakthrough" podcast, Kyle McNabb leads a discussion with technology transformation leaders Jay Ruffin and Salil Kulkarni about the evolving landscape of digital technology organizations. They explore how proactive engagement from CEOs and a focus on AI automation are driving productivity and competitive differentiation amidst market uncertainty. The conversation highlights the importance of trusting relationships between IT and business leaders in fostering in...
In this episode of the “Gen AI Breakthrough Podcast,” Siobhan Riggott, Vin Kumar and Martijn Geerling discuss the findings of The Hackett Group’s 2025 GBS Key Issues Study. Key topics include the top challenges facing global business services (GBS) leaders – cybersecurity threats, labor costs and employee turnover—along with strategies for cost leadership, value creation, service expansion, and the growing adoption of generative artificial intelligence and digital transformation to driv...
Gen AI Breakthrough
On this episode of the "Gen AI Breakthrough" podcast, Kyle McNabb leads a discussion with technology transformation leaders Jay Ruffin and Salil Kulkarni about the evolving landscape of digital technology organizations. They explore how proactive engagement from CEOs and a focus on AI automation are driving productivity and competitive differentiation amidst market uncertainty. The conversation highlights the importance of trusting relationships between IT and business leaders in fostering in...
