How to add AI features, without destroying your core app, CPO at Crunchbase, Megh Gautam

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Future Proof: Building AI Products that Last

Paragon

8 episodes

2 days ago

Future Proof brings top Product and Engineering leaders in B2B SaaS, working on AI products, to share learnings, discuss challenges and the latest developments in the future of B2B software. Producer: Forrest Herlick Host: Ethan Lee

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How to add AI features, without destroying your core app, CPO at Crunchbase, Megh Gautam

Future Proof: Building AI Products that Last

30 minutes 34 seconds

1 month ago

How to add AI features, without destroying your core app, CPO at Crunchbase, Megh Gautam

In the latest episode of Future Proof, building AI products that last, we chat with Megh Gautam, Chief Product Officer at Crunchbase. Megh shares how Crunchbase's customer-first approach to AI implementations preserved user trust while transforming search workflows, and practical strategies for rolling out AI features without alienating existing power users.

Highlights:

(0:00) Intro

(1:00) Crunchbase positioning as role of CPO

(3:40) Adding AI capabilities to current product

(7:15) Learnings from experiments that didn’t work out the way it was expected

(10:45) Metrics used to measure AI features delivering value

(14:00) How Crunchbase thinks about aligning with user needs, not just cool tech

(20:30) Where are AI builders making mistakes between AI technology and their users

(24:00) Navigating the prioritization between core platform improvements and AI capabilities

(28:30) Closing thoughts

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Produced by: Forrest Herlick

Host: Ethan Lee

Guest: Megh Gautam