Your client experience doesn’t end with a beautiful gallery — it begins the moment someone lands on your website.

In this episode, Chelsea walks you through how to audit your client experience from start to finish: from that first inquiry email to gallery delivery and everything in between. You’ll learn how to spot friction points, simplify your systems, and create an experience your clients can’t stop raving about.

Because even if your images are incredible, if the process feels confusing or stressful… they might not come back.

We’re talking:
✨ Why experience matters as much as the final gallery
✨ Signs your process might be overcomplicating things
✨ A step-by-step “client experience audit” you can do this week
✨ How to make your business feel more effortless for both you and your clients

If you’re ready to refine your workflow, elevate your brand, and build long-term loyalty — this one’s for you.